Access Bank Kenya and National Bank of Kenya Announce Seamless In-Branch Service Integration
IT News Africa | Mamsi Nkosi - Sep 23, 2025
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- Access Bank Kenya and NBK have announced a strategic service integration.
- Customers can now access selected in-branch services across both banks.
- Tellers can process core transactions for all customers at over 100 branches.
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The strategic integration between Access Bank Kenya and NBK represents a significant step towards enhancing customer experience and accessibility in the banking sector. This collaboration not only simplifies banking processes but also aligns with the broader goals of economic growth and digital innovation in Kenya. Further discussions could explore the long-term impacts of such integrations on customer loyalty and market competition.
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