Starlink subscriptions drops 11% in Kenya as Safaricom 5G routers win over users
- Starlink's subscriptions in Kenya fell by over 2,000 users, or about 11%, in Q1 2025.
- The company dropped from the seventh to the eighth largest ISP in Kenya due to a service pause.
- Starlink halted new user sign-ups in late 2024, affecting areas like Nairobi and Kiambu.
Techpoint Africa - Jun 30, 2025
Starlink subscriptions drop in Kenya as ISP reopens signups
Starlink subscriptions in Kenya have declined to over 17,000 as of March 2025, down from over 19,000
The decline in Starlink's customer base in Kenya raises concerns about its long-term viability in a competitive market. The combination of service pauses, rising local competition, and potential regulatory hurdles could hinder its growth. It may be crucial for Starlink to address customer service issues and consider pricing strategies to remain competitive.
