10 Best AI Tools to Automate Customer Support
- More than 80% of customers expect a reply within an hour, but few brands can meet this demand.
- AI tools can automate repetitive requests, allowing brands to serve thousands of customers simultaneously.
- Automation helps small teams in emerging markets manage larger customer bases without heavy infrastructure.
The integration of AI in customer support is not just a trend but a necessary evolution in response to changing customer expectations. Businesses that leverage these tools can enhance efficiency and customer satisfaction, but they must also ensure that human empathy remains at the core of their service strategy.
