Bolt records 42% drop in offline trips in three months
- Bolt reported a 42% drop in offline trips over the last three months.
- The number of users utilizing the Trusted Contacts feature surged to over 31,000, a 300% increase since January.
- More than 5,500 riders have enabled the Pick-Up Code tool for driver identity verification.
Bolt's proactive measures to enhance safety and transparency in ride-hailing services are commendable and necessary in the face of growing regulatory scrutiny. However, the company must ensure that these initiatives are effectively communicated and implemented to truly address the safety concerns of users and regulators alike.
