9mobile claims SIM porting is active, but users say otherwise
- 9mobile subscribers are unable to port their numbers due to persistent network outages.
- Chineze Amanfo, 9mobile’s Public Relations Lead, insists that porting services remain active.
- The Nigerian Communications Commission introduced Mobile Number Portability (MNP) in 2013 to enhance consumer control.
The ongoing issues with 9mobile's network and the inability for users to port their numbers raise serious questions about the company's operational transparency and customer service. The potential negotiation with MTN could be a turning point, but it also highlights the desperate measures companies may take to retain subscribers amidst declining service quality.
