Nigerian banks move USSD charges to airtime as telcos push back on unpaid debts
- The NCC has decided that customers will bear the cost of USSD services through their airtime.
- Effective June 3, 2025, USSD banking charges will no longer be deducted from bank accounts.
- A flat rate of ₦6.98 will be charged for every 120 seconds of USSD use.
The decision to shift USSD costs to customers raises significant concerns about accessibility, particularly for low-income individuals who may struggle to afford both airtime and essential banking services. This move could exacerbate financial exclusion in rural areas, where traditional banking options are limited.
