BankservAfrica, Change Logic Introduce Framework to Mitigate Interbank Risks
- BankservAfrica introduced a structured change management framework to address risks in a large-scale project.
- The change enablement program was implemented for South Africa's biggest payments modernization effort.
- Stakeholders from all sectors of the financial services sector were involved in the PayShap rollout.
The successful implementation of the PayShap payment system highlights the critical role of structured change management in financial transformations. As seen in this case, a well-planned approach can significantly enhance stakeholder alignment and accelerate deployment, setting a precedent for future projects in the industry.
